At DemoSpine, we are committed to ensuring that all orders are processed and delivered in a timely and reliable manner.

All orders are processed within 2–5 business days following successful payment confirmation, excluding weekends and public holidays. Processing time includes order verification, quality checks, and packaging. Once your order has been shipped, you will receive a shipping confirmation email containing tracking information and carrier details.

DemoSpine offers domestic and international shipping to most countries worldwide. Shipping rates, delivery timelines, and available carriers may vary depending on your location and selected shipping method. Estimated delivery times provided at checkout are guidelines only and are not guaranteed.

International shipments may be subject to customs inspections, import duties, taxes, or brokerage fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.

While we make every effort to meet delivery timelines, DemoSpine is not responsible for shipping delays caused by carriers, customs clearance processes, incorrect shipping information provided by the customer, or circumstances beyond our reasonable control.

If you have specific shipping requirements or need assistance prior to placing an order, please contact our support team for guidance.